Job Description
Job Title: Account Representative — Publishing
Reports to: Account Manager — Publishing
Department: Account Management
Location: Primarily work from home. Occasional in-person group meetings
Our Company:
During our 50+ years of operation, O’Sullivan Communications has developed a variety of multilingual products and services to meet project requirements in a variety of industries. Our one-stop shop has a multilingual, multicultural in-house team of skilled professionals who provide creative design, project management, layout and publishing, translations, editorial support, software development, prepress, printing and fulfilment.
Account Representative Overview:
As an entry level, full-time employee, you will be part of an account team, working with other team members and other departments to successfully complete ongoing monthly publishing projects for our clients. Must currently live in the Northern New Jersey area and be authorized to work in the US.
This role will require that the successful candidate demonstrate the ability to copy write and proofread for accuracy, spelling, grammar, and style. Must quickly and efficiently perform all account functions to ensure work is processed in a timely manner. This will include heavy proofreading, managing and resolving complex account issues, and responding promptly to customer needs. Candidate will be expected to take initiative, and balance team and individual responsibilities under strict deadlines. Candidate must possess strong customer service acumen .
Tasks and Responsibilities:
Process client information into company database
Review food-based specifications
Write, edit, and proofread food-based copy according to client-mandated formats
Traffic copy to other departments for translation and review
Contact clients via email and/or phone to provide customer service
General office and administrative work as required
You will also be expected to carry out other office duties that may reasonably be required of you
Desired Skills/Experience:
Strong command of the English language, both spoken and written
Excellent proofreading and technical copy writing skills
Demonstrate problem solving and decision-making skills
Adaptability to work alone and in a team-oriented environment
Sound problem-solving and decision-making skills
Demonstrate excellent attention to detail
Proficiency with MS Office, including Word and Excel
Ability to work effectively in a fast-paced, deadline driven environment
Familiarity with foreign languages is a plus
Education:
Undergraduate degree from an accredited four-year institution
EOE Min/Fem/VETS/Disabled
Company Description
Founded in 1973, O'Sullivan Communications is a privately held company located in Northern New Jersey that provides graphic design, editorial, translation, typography and printing services to major airlines. We also provide project management and language translation services to a variety of clients across multiple industries which include consumer products, electronics, pharmaceutical, health and beauty amongst others.
Founded in 1973, O'Sullivan Communications is a privately held company located in Northern New Jersey that provides graphic design, editorial, translation, typography and printing services to major airlines. We also provide project management and language translation services to a variety of clients across multiple industries which include consumer products, electronics, pharmaceutical, health and beauty amongst others.
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