Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
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...Chief Compliance Officer About the Company Popular e-wallet for bitcoin exchange & storage Industry Internet Type Public Company Founded 2012 Employees 1001-5000 Categories Bitcoin E-Commerce Personal Finance Cryptocurrency...
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...adjusting and compiling photos and data, creating Window Displays and renderings, and developing streamlined communication with the stores.... ...Acrobat, Microsoft Office (focus on Excel), Basic knowledge of 3D modeling programs (i.e. Google Sketch up, Dimension). Ability...
At PwC, we see and value your experience, your passion, your whole self. At PwC, we offer a comprehensive, flexible and competitive benefits... ..., global structuring, and tax controversy.Join our team of audit professionals who have the passion and skills to make a...