Dental Office Manager Job at Camelback Area Dental Office, Phoenix, AZ

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  • Camelback Area Dental Office
  • Phoenix, AZ

Job Description

Job Description

Job Description

We are seeking a Dental Office Manager to become a part of our team! You will coordinate patients,staff and financials in our dental clinic

Office Management

• Manage day-to-day operations of dental office

• Manage and direct staff assignments and activities, in accordance with office policies 

and applicable laws

• Manage patient financial accounts

• Manage the hiring and ongoing performance of staff

 

Patient Management

• Oversee patient relations and handle patient complaints, monitor patient satisfaction

• Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)

 

Accounting

• Deposit reconciliation

• End of day reports

• Process accounts receivable and accounts payable tasks

• Collections

 

Dental Insurance Claims

• Create and process dental insurance claims and pre-authorizations

• Re-evaluate and resubmit rejected claims

• Calculate dental benefits and co-pays with accuracy

 

Customer Service

• Explain treatment plans to patients, as well as cost estimates

• Assist patients with dental benefits plans and the development of payment plans for 

services not covered

• Follow up patient reactivation 

 

Staff Management

• Assign, direct and manage staff duties, as assigned by the dentist

• Determine staff schedules

• Orient and train new staff

• Monitor staff performance

• Coordinate team meetings

 

Records and State and Federal Regulations Management

• Help implement compliance with state and federal regulations

• Arrange for OSHA, HIPAA, and risk management training

 

Marketing and Public Relations

• Oversee the design of marketing and promotional materials (print and electronic)

• Manage dental office advertising/recruiting ads for new staff

• Implement marketing strategies

• Supervise the creation of appropriate and engaging social media content

• Monitor and manage comments and questions that arrive via social media channels

 

Education/Experience

• High school diploma or equivalent; some college preferred

• Dental experience required

• Working knowledge of pratice managment software

• Knowledge or experience in staff management

Company Description

At Biltmore Innovative Dentistry, we use the biological dentistry methods to provide the best dental care. Our doctor and staff are experienced, compassionate and gentle.

Company Description

At Biltmore Innovative Dentistry, we use the biological dentistry methods to provide the best dental care. Our doctor and staff are experienced, compassionate and gentle.

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