Description
Leidos is seeking a Senior System Administrator to maintain a large enterprise IT contract for the DOD. The System Administrator will support operations across multiple enclaves, classifications, and time zones. The System Administrator provides systems and software Operations and Maintenance (O&M) support in a large multi-enclave enterprise environment for the customer’s custom DoDIIS Identity Attribute Service (DIAS) system based on Linux. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.
This role requires an individual that is technical, customer oriented and familiar with utilizing Linux, Oracle, SQL, and Radiant Logic tools and software in addition to IT Service Management software such as Service Now or Remedy. This colleague should be detail oriented to capture customer inquiries appropriately. Role requires excellent oral and written communication skills to communicate effectively with customers and leadership and properly document problems and resolutions. This role is responsible for interacting with customers to handle service inquiries and problems in a Tier 2 role. Duties include examining complex customer problems and suggesting and implementing appropriate corrective action to initiate a repair, troubleshoot authentication and access issues, troubleshoot LDAP sync errors and communication to internal and external authentication services. This role evaluates recurring problems and initiates solutions for preventing recurrence. Individuals in this role may be required to remotely log into customers’ endpoint (desktops and/or servers) in order to troubleshoot and perform technical software configuration, rebooting, and other remedial actions.
Primary Tasks:
Basic Qualifications
Education
Security Clearance
ISEO
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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