This role bridges Seis’ relationships with partners, customers, and internal teams, focusing on technical and strategic program management to deliver customer-focused features and solutions. Responsibilities include:
Act as the main point of contact with banking partners, compliance teams, product managers, and design teams.
Connect internal teams with banks and third-party vendors to ensure smooth collaboration and execution.
Simplify complex systems by reducing the number of connections each team has to manage, making collaboration faster and smoother.
Own relationships with banks, taking the lead on communications and aligning their capabilities with Seis’ vision.
Define and coordinate Seis programs that meet compliance, operational, and customer-centric goals.
Work closely with the product team to design programs and features tailored to customer needs.
Advocate for simplicity and clarity in product delivery to exceed customer expectations.
Translate product requirements into actionable technical and operational plans.
Build and manage relationships with third-party vendors, including processors, ATM networks, and cash deposit systems.
Identify, negotiate, and onboard partners that align with Seis’ strategic goals.
Oversee feature and product launches, ensuring timely delivery and alignment with quality standards.
Own end-to-end program management, including scoping, planning, execution, and measurement.
Split compliance responsibilities with the compliance team, handling broader coordination while they focus on technical aspects.
Drive continuous improvement by identifying bottlenecks, automating processes, and iterating based on feedback.
Experienced in Program or Product Management: 5+ years managing complex programs, ideally in fintech or a related industry. You’ve successfully launched products like cards, payments, or deposit networks.
Fintech Knowledgeable: Familiar with vendor building blocks and regulatory requirements of fintech products. Prior experience working with financial institutions or related products is a strong plus.
Customer-Obsessed: Empathetic and focused on delivering solutions that simplify and delight the customer experience.
Technically Proficient: Comfortable discussing APIs, integrations, and technical constraints with engineering teams and external partners.
A Leader and Problem-Solver: Capable of guiding product managers and design teams while solving problems and simplifying complex systems.
A Negotiator and Influencer: Skilled in contract negotiation, vendor management, and building mutually beneficial partnerships.
Organized and Results-Oriented: Exceptional at balancing multiple priorities and focusing on delivering measurable outcomes.
Collaborative: You believe in rowing the boat together, fostering a culture of teamwork, and building relationships internally and externally.
Bonus: Spanish fluency or experience working with Spanish-speaking communities.
Seis will deliver new, high-value features rapidly through best-in-class partnerships.
Bank and vendor relationships will flourish, with all parties thrilled to work together.
You’ll simplify complex operational and technical requirements into streamlined processes.
Ultimately, more customers will open Seis checking accounts, feeling empowered to bank in their native Spanish.
Additional Info
We’ll pay for relocation to Utah if you aren’t already here
We work in office Mon/Tues/Thurs
We offer excellent & fully paid medical, dental, and vision insurance
Maternity & paternity leave available for new parents
401k available
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