Hampton Inn by Hilton PV Front Desk Agent Job at Hampton Inn By Hilton PV, Pennsville, NJ

cU92TnJzTnRuOUJXaTZPS2I1UzRzOFJpdVE9PQ==
  • Hampton Inn By Hilton PV
  • Pennsville, NJ

Job Description

Job Description

Job Description

Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room,
relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables.

Responsibilities

• Willingness to accept the most effective role
• Welcomes guest by greeting, answering questions, and responding to requests
• Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys
• Establishes credit by verifying credit cards or obtaining cash
• Directs guest to room by showing location on map
• Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc
• Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel
• Maintains records by entering room and guest account data
• Collects revenue by entering services and charges, computing bill, and obtaining payment
• Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements
• Secures guest’s valuables by processing lost and found
• Contributes to team effort by accomplishing related results as needed


Requirements
• Uses customer-oriented telephone etiquette to receive information
• Greets callers, establishes rapport and projects professional tone at all times
• High school diploma or equivalent experience
• Lift up to ten (10) pounds, unassisted
• Sit and/or stand for long periods

Job Tags

Similar Jobs

Ladgov Corporation

Academic Advisor Job at Ladgov Corporation

 ...Job Description Job Description Job Summary: The Injury Prevention Academic Advisor will coordinate and facilitate the IHS Injury and Violence Prevention Fellowship and assist with academic reviews and revisions for the Injury Prevention Program courses. Job Title... 

Ariana ALH LLC

Live-In Caregiver Job at Ariana ALH LLC

Job Description Job Description In search of Live-in caregiver

Stonewall Kitchen LLC

Warehouse Associate- 1st shift- $20.00/hr Job at Stonewall Kitchen LLC

 ...Job Description Job Description Description: The Warehouse Associate is primarily responsible for accurate and timely intake and processing...  ...procedures 8. Maintain cleanliness of work area throughout shift and at the end of the shift 9. Report any conditions that... 

Rivian

Sr. Purchasing Manager, Body Job at Rivian

 ...About Rivian: Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge whats possible, never... 

Bethesda Health

Licensed Vocational Nursing Associate Job at Bethesda Health

 ...more than 1,200 employees dedicate their careers to improving the lives of others. As a team member at Bethesda, you'll enjoy great...  ...Practical Nurse or Registered Nurse Long-term care/Rehab/Assisted Living experience preferred Current license in the state you...