Job Description

Job Description

Job Description

Housekeeping Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel. Responsibilities

• Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel. 
• Demonstrates and promotes a strong commitment to providing the best possible experience for our guests. 
• Cleans assigned guest rooms in accordance with company & brand standards to ensure the highest level of cleanliness. Also ensures public areas are clean. 
• Stocks and maintains housekeeping carts and storage rooms. 
• Reports maintenance issues to Housekeeping Supervisor/Maintenance/Front Desk immediately. 
• Reports missing, damaged, or broken hotel property to supervisor or Front Desk immediately upon finding. 
• Properly tags lost and found items and turns them in to management. 
• Offers guest assistance when needed whenever possible. 
• Greets guests when in visible contact and displays a friendly attitude with a smile under all circumstances. 
• Cleans break room, guest laundry, vending and other areas as assigned. 
• Complies with all safety and security policies in accordance with company standards. 
• Individual may be cross-trained as Laundry Attendant/Houseman to provide assistance as needed. 
• Embraces the utmost integrity and moral work ethic 
• Upon finding guest belongings after check-out, delivers to Front Desk /Management to process as lost & found. 
• Work as a team and possess a can do attitude. 
• Additional duties from a supervisor/hotel manager will be assigned as necessary. 

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