A highly organized and tech-savvy Virtual Assistant with a strong foundation in IT software support and executive-level administrative assistance. Proven ability to streamline workflows, manage executive calendars, and support software systems across startups, agencies, and enterprise teams. Combines technical know-how with top-tier organizational and communication skills to support business operations seamlessly.
IT & Software Support
Software troubleshooting (Windows, Mac, SaaS platforms)
Cloud tools (Google Workspace, Microsoft 365, Slack, Zoom)
CRM & Project Tools (HubSpot, Salesforce, Asana, Jira, Notion)
Data entry, analytics dashboards, and automation via Zapier, Airtable
IT onboarding/offboarding processes
Basic scripting (e.g. Python, HTML/CSS, or SQLif applicable)
Executive Assistant Duties
Calendar & inbox management for C-level executives
Travel planning & expense reporting
Meeting coordination, minutes, and follow-ups
Confidential document handling & file organization
Presentation & report creation (PowerPoint, Google Slides, Canva)
Internal & external communication handling
Communication : Slack, Zoom, MS Teams
Productivity : Notion, Trello, Asana, ClickUp
CRM/Operations : Salesforce, HubSpot, Monday.com
IT/Software : Google Admin Console, LastPass, Zendesk, Jira
Automation : Zapier, Make.com, Airtable
Documents : Google Docs/Sheets/Slides, MS Office Suite, Adobe PDF Tools
Virtual Assistant | Freelance | 2022Present
Provide IT support for remote teams, including onboarding/offboarding, email configurations, and access management.
Manage executive schedules, book meetings across time zones, and prepare executive briefings.
Automate reporting processes using Airtable, Zapier, and Google Sheets.
Drafted standard operating procedures (SOPs) for both technical workflows and admin processes.
Executive Assistant to CTO | Tech Startup | 20202022
Supported CTO and development team with calendar management, product launch schedules, and sprint planning documentation.
Managed Jira ticket queues, updated Confluence pages, and handled team onboarding.
Coordinated investor and stakeholder meetings, created pitch decks and maintained NDA files.
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