Job Description

Diamonds Direct is looking for an energetic, motivating, self-starting Jewelry Store Manager .

At Diamonds Direct, we are looking for a RHINO that will fit in to our work environment seamlessly. However, you may be asking yourself...what makes someone a RHINO?

RHINOs are passionate about what they do, never settle for anything less than the absolute BEST, and bring magical energy wherever they work. They take ownership of their work by charging forward, making decisions and having an innate personal drive to not only work hard, but also do it in a creative way.

RHINOs have an impeccable work ethic. The phrase “That’s not my job” does NOT exist for them, and they are excited and happy to be at work every day.

RHINOs also exhibit humility and know that it takes EVERYONE to make the business successful. They know how to admit their mistakes (because how else would you learn) and they leave their ego at the door (it has no place at work).

Do YOU have what it takes to be a Diamonds Direct RHINO??

Essential Duties

Leadership:

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s)

Management:

• Creates and manages employee schedules
• Trains and develops sales professionals
• Collaborates with GM & VP to set monthly and annual store goals
• Role models appropriate sales techniques
• Ensures inventory control and best practices

Customer Management:

• Develops and maintains relationships with key customers
• Demonstrates exemplary customer service and coach employees to do the same
• Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Experience in a luxury service culture preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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