You will play a critical role in supporting the front-facing aspects of the Data Loss Prevention program, delivering exceptional support, process optimization, KPI monitoring, ensuring compliance with enterprise security standards and policies and fostering cross-functional collaboration with Lines of Business (LOBs) and senior leadership.
Your ability to communicate effectively, prioritize tasks, and drive solutions will be key to your success.
Key Responsibilities:
Provide support for DLP solutions, including endpoint, email, and cloud-based tools.
Develop and implement process enhancements to improve service delivery and operational efficiency.
Identify opportunities for process automation and standardization to reduce manual effort and minimize errors.
Monitor the health of DLP controls, ensuring systems are functioning optimally and in compliance with organizational standards.
Define, track, and report on key performance indicators to assess operational effectiveness and identify areas for improvement.
Build strong relationships with LOBs to understand their needs and provide tailored support.
Collaborate with cross-functional teams to resolve complex technical issues and align service delivery with organizational goals.
Present updates, insights, and recommendations to senior leadership, translating technical information into actionable business strategies.
Support the design, implementation, and maintenance of DLP controls to safeguard sensitive data.
Collaborate with cybersecurity teams to ensure alignment with enterprise security policies.
Basic Qualifications:
High School Diploma, GED, or equivalent certification.
At least 4 years of experience working in cybersecurity or information technology
At least 4 years of experience with DLP tools and technologies (e.g., endpoint, web proxy, and email solutions).
At least 3 years of experience in service desk or IT operations.
At least 3 years of experience with process optimization or service delivery improvement.
At least 1 year of experience managing relationships with various lines of business.
At least 1 year of experience presenting to senior leadership.
Preferred Qualifications:
Bachelor’s Degree in Information Technology, Cybersecurity, or a related field.
One or more of the following security related professional certifications: (CISSP, CISA, CASP, or CCSP)
5+ years with ITIL frameworks and Agile delivery models.
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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