Job Description

BENEFITS 

Veolias comprehensive benefits package includes paid time off policies as well as health dental and vision insurance. In addition employees are also entitled to participate in an employer sponsored 401(k) plan to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose: 

Works service orders for water on/off billing complaints meter sets and change outs service interruptions/complaints meter reading and water quality complaints.

Primary Duties/Responsibilities: 

• Know and abide by companys safety policies and procedures.
• Prepare and accurately test water meters.
• Keep accurate meter records.
• Assist with office and grounds maintenance.
• Navigate department programs on P.C.
• Provide excellent customer service to all internal and external customers.
• When required employee will work and assume the responsibilities of the Meter Reader.
• Work service orders by turning water on or off setting and/or removing customers meters and recording pertinent data such as date meter reading meter data etc.
• Perform field investigations of billing complaints to confirm meter readings and checking for company or customer leaks.
• Deliver notices of termination of services on delinquent accounts and attempt customer contact to collect bill.
• Perform routine meter box maintenance insuring lids are secure and there is reasonable access to the meter.
• Replace damaged or missing meter box lids.
• Keep daily records of time worked and materials used.
• Deal with customers and the general public in a positive manner by answering general questions concerning water service billing and meter reading.
• Accurately track meter stock and perform monthly meter inventory count.

Qualifications :

Education/Experience/Background: 

• High School Diploma/GED is required.
• 2 years related experience and/or training.

Knowledge/Skills/Abilities: 

• Computer Skills MS Office Suite.
• Communications Skills.
• Leadership Skills.
• Organizational Skills.
• Project Management Skills.
• Interpersonal Skills.

Required Certification/Licenses/Training: 

• Valid Mississippi drivers license is required.

Physical Requirements: 

• Ability to kneel stoop or bend for extended periods.
• Ability to lift/move up to 25 pounds.

Additional Information :

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Disclaimer: The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.

Disclaimer: The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.

Remote Work :

No

Employment Type :

Fulltime

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