Benefits:
Competitive pay, with the opportunity to earn bonus and tips
Opportunities for advancement within the company
A positive and respectful company culture that values teamwork and individual contributions
Maid Right is seeking an Operations Manager to join our team. As the Operations Manager, you will help drive revenue through customer retention, cleaner training, and ensuring customer satisfaction. Most of our work is completed Monday through Friday, 8am to 5pm, with no evening hours unless requested. We require some experience for this position, but we will train you on our Maid Right cleaning system that is effective and easy to learn. We are looking for a motivated individual who can work as part of a team, providing relief and support for absences as needed. A valid driver's license is required. Responsibilities:
Train cleaners to operate the Maid Right cleaning systems and ensure they meet our high standards
Conduct new customer walkthroughs and ensure customer satisfaction
Work as a team with customer service representatives and cleaning teams to provide exceptional customer service
Provide relief and support for absences as needed
Assist with customer retention and drive revenue through converting to recurring cleaning services
Maintain equipment and cleaning supplies
Participate in customer acquisition activities and lead generation
Assist in office, as needed.
Requirements:
Must have some experience in the cleaning industry
Must have a valid driver's license
Bilingual (Spanish) highly desirable
Join our team at Maid Right and enjoy a fulfilling career in the cleaning industry. We pride ourselves on our non-toxic and eco-friendly services that exceed our clients' expectations. Apply now and start your journey towards a rewarding career with us!
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