AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. The Role As the Product Designer at AXS, you'll be part of a fun, dynamic and creative team. In this role, you will be responsible for creating intuitive, user-centered designs for our consumer and enterprise platforms, ensuring seamless and enjoyable experiences for both our customers and clients. You will collaborate closely with cross-functional teams, including product managers, developers, project managers, and other direct stakeholders to translate user needs and business goals into innovative design solutions. What You'll Do Discover, design, build and iterate on products already in the design phase or from scratch Design and develop wireframes, prototypes, and high fidelity mockups utilizing our design systems that effectively communicate design ideas and interactions Create and iterate on design components within our design systems Help conduct and analyze user research to understand the needs, behaviors, and pain points of our target users to inform design decisions Collaborate with Product and Executive teams to strategically define product requirements and translate them into compelling user experiences. Provide direct and impactful feedback to other designers on the team Assess and design products in line with usability standards Advocate for user-centric designs and user needs throughout the product design and development process Research and understand industry trends and emerging technologies to incorporate into design processes. Ensure UI designs are consistent with brand guidelines and design standards. Actively gather peer and stakeholder feedback and make iterative improvements based on the insights received. What to Bring Bachelor's or Master's degree in Graphic/Visual Arts, HCI, or a related area 2-4 years digital product design experience Experience with ticketing company is preferred Experience participating and providing feedback in internal design reviews A portfolio of work that demonstrates an understanding of information hierarchy, business objectives, Good usability practices and a solid sense of aesthetics. Solid written and verbal communication skills with the ability to present a rationale for design decisions Solid understanding of user experience principles Solid knowledge of Figma and other industry standard design tools A solid understanding of the design and product development processes Proficient in Microsoft applications such as Word, Excel, Outlook Knowledge of web site structure and functionality; understanding of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX
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