Job Description

Job Description

Job Description

Our Mission

iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes more than $9B a year in transactions.

We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third-party marketplace, and loyalty integration.

We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

What you’ll do

The Senior Mobile QA Engineer reports to the Director of Engineering and works closely with cross-functional teams including other software engineers, architects, quality assurance, and product managers to ensure seamless, high-quality product and platform delivery.

In this role, you will be responsible for ensuring product quality as well as owning quality-related processes (and related internal and external communications), by expertly applying various testing disciplines, technology, test automation, and hands-on experience in the mobile space.

Your Impact

• Review and oversee Mobile testing executed by both on and offshore teams

• Enhance the quality of the product by identifying and helping to fix bugs before the product reaches customers

• Continuously improve processes and procedures that enhance efficiency and effectiveness in testing

• Collaborate with development teams to ensure high-quality outputs

• Mitigate risks associated with software development by ensuring that all potential issues are identified and addressed early in the development cycle

• Develop automated test scripts and frameworks for improved mobile app performance for both Android and iOS devices

• Advocate for and implement industry best practices in quality assurance, leading to improved product standards and team processes

• Lead and mentor team members who are earlier in their careers and contribute to the growth and development of the QA team

What you bring to the table

• 7+ years experience in Quality Assurance

• Demonstrated experience with mobile native application testing

• Experience providing QA for mobile, web, and back-end services

• Experience conducting usability tests

• Ability to empathize with users’ unique perspectives

• Strong experience creating automation scripts from scratch

• Experience using tools (like JIRA, Confluence, and TestRail) to write and execute test cases, log defects, and work with the team on story refinement

• Strong understanding of AGILE software development life cycle (SDLC), quality assurance process, tools, and methodologies

• Practiced eye for pixel misalignments, margin errors, and other visual details

• Capable of writing and executing manual tests for mobile apps

• Display a professional, positive, and approachable attitude, as well as discretion

• Self-starter mentality, excited to assume responsibility for their work, accept direction and feedback from co-workers and managers, and help make anyone’s great idea a reality

• Experience working in Agile and Kanban environments

• Experience working with external clients, partners, and vendors

• Collaborative spirit and a positive demeanor that enhance team dynamics

• Willingness and ability to travel occasionally for company and team events, both domestically and internationally (valid passport necessary)

Bonus points

• Experience in travel and/or loyalty-as-a-service industries

• Experience in Mobile Accessibility (508) testing on both iOS and Android devices

• Expertise in mobile test automation frameworks, preferably using toolsets like XCTest and XCUITest for iOS, and Espresso and UI Automator for Android

Location

This role is remote and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer!

What we bring to the table

iSeatz is among the most prominent tech employers in New Orleans. With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by nola.com and honored as one of the CityBusinesses’ Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.

iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities. We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.

Micromanagement does not have a place at iSeatz. You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.

We value a diverse workplace

We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at humanresources@iseatz.com.

A note about joining our workforce

At iSeatz, we’re looking for candidates who are genuinely excited about joining our fast-paced and motivated team. If you’re not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying. On the other hand, if this all sounds like you, we can’t wait to hear from you! Come help us shape the future of the travel and loyalty tech industry.

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