Job Description

Description

Summary:

This position is responsible for supporting the incoming phone switchboard team in a dynamic, high-volume cardiovascular practice. Along with two other positions, this opportunity is responsible for responding to nearly all incoming phone calls into the practice, understanding the call reason, and routing the call appropriately. The ideal candidate for this role will have experience in phone-based customer service. This role is eligible to work from home remotely, after the completion of a successful training period.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High School diploma or GED preferred.
• License/Certifications: N/A
• Experience: Experience in a medical office preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

Additional Information


With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.


We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.


MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Zachary T. Avelino at zachary.avelino@mainehealth.org

Job Tags

Remote job, Flexible hours,

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