Job Description

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**Sr. Analyst - Customer Experience Analytics**

California - San Mateo / Marketing Digital Marketing / Salaried The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in todays 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end c ollectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics footprint across the broader digital sports landscape will be rolled out soon. Fanatics partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs. **Company Overview**

Fanatics is building the leading global digital sports platform to ignite and harness the passions of fans, and maximize the presence and reach for hundreds of partners globally. Leveraging these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as the global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings across the sports ecosystem.

As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. At Fanatics, were a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

**About the Team**

Join our world class digital marketing team at Fanatics! Our team uses detailed measurements to execute and optimize our digital marketing and advertising strategies. The team is a significant growth driver for the company and is proud to push the envelope through innovations using a test and learn approach. To scale at a global level, the team utilizes best in class technology, machine learnings, and deep analytics to identify and push growth opportunities from our investments. The team also ensures that our customers have not only relevant, but the best experiences through data personalization.

Summary We are looking for a data-savvy, hungry, and strategic Senior Analyst to join our Business Analytics team at Fanatics Inc. This role will require interaction with multiple teams across marketing and tech, including senior leadership. The ideal candidate will be someone with a scrappy, get-it-done attitude who is passionate about analyzing data to solve business problems. The candidate needs a proven track record of distilling down complex data into actionable insights. **Responsibilities:**

+ Dive into complex data sets to analyze trends and identify opportunities to increase profitability of our customer base.

+ Perform business case analysis to estimate P&L impact of new initiatives.

+ Consult with business stakeholders on ad-hoc analysis, experiments, and reporting.

+ Partner with marketing and tech teams to support ideation, prioritization, and test new tactics.

+ Communicate analyses to non-technical stakeholders, including senior leadership.

+ Partner with technology and data engineering teams to operationalize insights.

**Qualifications:**

+ Hands on experience working with large and complex data sets - Proficiency w/ SQL required.

+ Detail-oriented, with strong analytical, technical and problem-solving skills.

+ Strong communication skills (written and verbal).

+ Ability to manage a broad stakeholder base and prioritize effectively.

+ 2+ years of relevant working experience in an analytical and data-driven role; e-commerce or retail industry experience preferred.

+ BS/MS in STEM or quantitative field preferred.

*Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.*

Ensure your Fanatics job offer is legitimate and dont fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics fair labor practices.

**NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS**: In connection with your application, we collect information that identifies, reasonably relates to or describes you (Personal Information). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

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