Veterinary Operations Supervisor - Local Travel Required Job at PetIQ, Westfield, MA

cStQQ284dHVrZFJSaXE2SVo1Uzd1c0Zs
  • PetIQ
  • Westfield, MA

Job Description

Company Overview:

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.  
We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.  

 

Job Overview:  

  • Collect payment, dispense and label medication, and review s discharge paperwork with pet parents  
  • Knowledgeable in safe restraint of pets for wellness procedures including vaccines, nail trims and microchipping   
  • Works together with members of the office leadership team to coach, mentor, and inspire veterinary clinic assistants  
  • Actively participates in the development of veterinary clinic assistants, monitor ing processes, procedures, and pet parent interactions   
  • M aintains a clean and sanitary work environment by disinfecting surfaces and equipment between each pet  
  • Responsible for all aspects (outside of medical decisions) of the clinic they supervise, including recording accurate and detailed pet records and bio notes, reporting all incidents to the correct parties, and being timely in submitting any paperwork to their leadership team  
  • Shares the responsibility of driving the van to and from clinics responsibly, load ing and unload ing the vans upon arrival and departure (Community Clinics) 
  • Knowledgeable on our services and products  
  • Proficient in making strong recommend ations based on an understanding of canine and feline diseases to every pet every time based on pet’s lifestyle   
  • Promote s a culture of safety in each clinic and live s o ur values while reinforcing our brand promise with pet parents, partners, and team members   
  • Ability to execute i nventory processes , including maintaining accurate product counts , and understanding exp ir ation dates for vaccines , medication, products , and diagnostic supplies  
  • Ability to d irect the clinic flow by utilizing effective communication, organization, and time management skills  
  • Actively e ngages in weekly or biweekly 1-on-1s with office leadership for continued leadership development  
  • Provide s customer service to pet parents by answering questions and assisting them through the clinic process   
  • Achieve s goals as set by their manager including dollars per pet, pets per clinic, preferred product and microchips sold  
  • Establishes and maintains effective relationships with pet parents and partners  
  • Other duties as assigned  

 

 

Minim um Qualifications:  

  • Must be 18 years of age or older  
  • Valid driver’s license  
  • Must be able to work weekends, varied weekdays and times, occasional overnights  
  • Reliable transportation to and from work  
  • Present professional appearance and positive conduct  
  • Punctuality and dependability are highly valued  
  • Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle. (VIP Petcare Community Clinics) 
  • Some outdoor clinic work and activities may be necessary  
  • Must be able to work for prolonged periods of time in the field, including 12–14-hour days  

 

 

Education Requirements:  

 

  • High School Diploma or equivalent required  

 

 

 

Preferred Qualifications:  

 

  • Previous customer service sales experience  
  • Previous leadership experience  
  • Navigate computer hardware ( iP ad, Bluetooth devices and more)  
  • Strong organizational, problem-solving, and analytical skills  
  • Ability to work within a team to meet team goals and objectives  
  • Comfort level in approaching host location’s customers to educate about our clinics  
  • Ability to adapt to changing priorities  

 

 

 

Physical Requirements: 

  • Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.  
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.  
  • Must be able to lift and carry up to 50 lbs.  

 

 

Closing:  

PetIQ is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status, or any other applicable characteristics protected by applicable federal, state, or local law.  

Job Tags

Part time, Local area, Outdoor, Night shift, Weekend work, Weekday work,

Similar Jobs

Domino's

Delivery Driver (04216) $12 / HR - Independence Blvd, Virginia Beach Job at Domino's

Job Description Delivery Driver - Dominos Team USA Stores Delivery Drivers are responsible for delivering food to customers with excellent customer service and a positive attitude. Why deliver for us: Great pay - Our drivers receive a competitive hourly wage, plus tips... 

Spenga

Group Fitness Instructor Job at Spenga

 ...and passionate group exercise instructors. As an ambassador for SPENGA, you will be representing the cutting edge of the health and fitness industry. If you exude confidence, see yourself as a visionary in the fitness industry, and show compassion to your members, then... 

100-767820

Cabinet Maker Job at 100-767820

 ...Job Description Job Description We are a high end residential cabinet shop in north Marin looking to fill apprentice levels positions as well as journeyman bench carpenter's positions. We are looking for energetic people interested in learning and working in a team... 

Spinnaker Vero Inc

Graphic Designer - On Site Job at Spinnaker Vero Inc

 ...Job Description Job Description We have a Graphic Design position available in our print shop. Applicant must have experience working...  ...oriented environment. Hours are Monday-Friday 9-5. This is not a freelance or part time position. If you would be a good candidate for... 

Department Of Homeland Security

Executive Assistant Job at Department Of Homeland Security

 ...job is open to * Internal to an agency Current federal employees of this agency. Clarification from the agency All current TSA permanent or competitive temporary employees, TSA-Wide and TSA displaced employees. Help Duties This Executive Assistant...