Job Description

Job Description

Job Description

Warehouse Supervisor

Salem, VA

Shift: Wednesday, Thursday, Friday, and Saturday 5:00 PM-Finish

Salary Range: $53K-$55K

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

The Opportunity:

We are looking for a Supervisor to join our team and be part of something great. This position offers a competitive salary, bonus potential, and a benefits package after 30 days. As a Supervisor, you will take the final step before managing your own site, learning to represent Capstone with our Partners, managing day-to-day activities with associates, and ensuring that safety and productivity are always prioritized. You may be asked to run portions of the business or perhaps an entire shift. This is a training opportunity to hone the skills necessary to run your own site. With Capstone's growth over the past years, it could be sooner than you think!

Daily Responsibilities:

· Run the site with safety and efficiency as priorities.

· Communicate daily with associates about service levels, accountability, pay, and performance.

· Create daily work logs and transmit them to corporate.

· Audit daily labor and billing reports.

· Ensure customer needs are met daily.

· Document and resolve any customer service or associate issues.

· Ensure all associates follow Capstone policies and safety work rules.

· Hold weekly safety meetings and ensure associate participation.

· Assist in managing the site and departmental budget.

· Schedule associate shifts based on customer requirements.

· Interview, hire, and train new associates.

· Supervise timely and accurate data entry for all services performed.

· Complete daily closeout tasks, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.

Qualifications:  

· 3 years of supervisory/leadership experience in an industrial setting.

· Proven experience in providing high levels of customer service to internal and external customers.

· Ability to make decisions, problem-solve, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.

· Ownership of your business, ensuring the highest standards of safety, productivity, and customer service are exceeded every day.

· Ability to train, coach, and mentor warehouse associates.

· Excellent interpersonal and communication skills (written and verbal).

· Strong organization and prioritizing skills.

· Ability to perform multiple tasks simultaneously.

· Problem-solving skills and the ability to make effective decisions in a fast-paced environment.

· Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.

Education and/or Experience:

· Warehousing, logistics, supply chain, or third-party experience preferred.

· BS/BA Degree or Associate Degree with equivalent experience is a plus but not required.

· Proven track record in supervising warehouse employees, including hiring, training, and termination.

· Experience managing budgets and the ability to create and maintain various management reports.

· Excellent aptitude in estimating rates and performing mental arithmetic while multitasking.

Physical Requirements:

· Ability to stand for long periods.

· Ability to safely operate material handling equipment as needed.

· Ability to work in a warehouse environment on concrete flooring and in varying temperatures.

· Ability to lift up to 75 lbs.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

We Offer the Successful Candidate:

· Salary commensurate with education, experience, and skills.

· Quarterly and annual bonus incentive based on operational performance.

· Benefits after 30 days, including major medical, dental, vision, life, STD, and LTD.

· 401K.

· PTO.

Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a drug-free workplace; background check required.

#LI-RL1

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

Company Description

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

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