Job Description

Job Description

Job Description

About our Company

Ponte Family Estate Winery opened in 2003 and is a California based company operating in the heart of the Temecula Wine Country. We have been farming our vineyards since 1984 and are a real working winery, growing and producing over 20 estate grown varietals within certified sustainable facilities.

We are located right next to our Four Diamond, 90 room, boutique hotel Ponte Vineyard Inn, and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.

We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Summary:

The Weddings & Events Coordinator I is responsible for selling, detailing, and coordinating all weddings and events, ensuring that the guests’ expectations are exceeded.

Base Pay: $22.00 hourly + Commissions

Schedule:

• Wednesday - Sunday, at a minimum, based on business needs
• Weekends, Holidays, Nights
  

Benefits:

• Medical, Vision, Dental Plans
• 401K Matching
• Accrued Paid Time Off
• 2 paid Holidays (Thanksgiving + Christmas)
  

Essential Duties and Responsibilities:

• Receive, review, and respond to all inquiries for special events and weddings.
• Convert prospective clients into committed customers through on-site visits/meetings, property tours and proactive communication.
• Responsible for initial deposit, progress payments, and final payments as outlined in the contract and per standard operating procedures.
• Assist in the selling/planning of other departments’ events, as needed, and directed by the Director of Sales and Special Events.
• Manage clients by providing the highest level of service and integrity.
• Maintain well-organized event records.
• Attend sales meetings and weekly banquet event order meetings.
• Maintain positive and productive relationships with internal departments and operations.
• Develop and distribute all communications related to the planning and execution of group functions, including but not limited to banquet event orders (BEO’s) and room sets according to the established guidelines.
• Participate in rehearsals, weddings, and events.
• Provide the results of the wedding surveys to management.
• Any other tasks as assigned by your Manager.
• Understand and adhere to the Ponte values, safety, and service standards.
• Understand and adhere to environmental standards set by the winery.

Knowledge, Skills, and Abilities:

• Must have a minimum of 2 years of wedding sales and coordinating related experience.
• Experience selling weddings, function space and food and beverage.
• Solid knowledge of sales principles, techniques, and practices common in the hospitality industry.
• Demonstrate ability to achieve and exceed sales goals by effectively negotiating and closing contracts.
• Ability to handle client challenges and remain composed and graceful under pressure.
• Demonstrate strong computer skills, and be proficient in Microsoft Excel, Word, outlook, Triple Seat, and Webrez.
• Agree to work a flexible schedule including evenings/weekends/holidays as required.
• Use professional communication skills when writing and speaking with clients and other departments.
• Speak in front of clients and various departments with clarity and confidence.
• Demonstrate strong organizational, detailed, and multitasking skills.
• Treat all associates and guests in a respectful manner.
• Must have exceptional grooming standards that are consistent with company guidelines including apparel and footwear.
• Be willing to work an event for at least 3/4th of the event time.
• Must be able to work in a standing position for long periods of time.
• Must be able to lift/carry up to 30 lbs.
• Must be able to work outdoors in various weather temperatures.

Company Standards:

• Understand the PONTE Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.

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