Job Description
The World Equestrian Center located in Ocala, Florida is searching for a Yellow Pony Assistant General Manager to join our team! Assist the Yellow Pony General Manager in overseeing the activities of the Front of House. These responsibilities include identifying and developing strategies to increase guest satisfaction within the Restaurant and provide daily support. This position will assist in the hiring, training, day to day operations, and financial control of Yellow Pony.
Primary Responsibilities - Assists the Yellow Pony General Manager in overseeing, assisting, and supervising all department associates.
- Provides supportive leadership to the team to build and empower the team.
- Responsible for the monitoring and managing of all labor and other controllable expenditures within the budget.
- Monitors overall conditions to meet customer service objectives and budgetary goals.
- Helps direct and maintain inventory, product mix and merchandising standards.
- Evaluates and identifies customer service needs and develops necessary training to ensure employees exceed customer expectations.
- Creates an environment that encourages staff feedback and participates in direct on-on-one performance feedback with supervisors and staff, as necessary.
- Ensures that all aspects of the outlet’s activities follow all state, local, and Federal applicable laws and follows a high code of ethics and business morality.
- Ensures cleanliness of work area.
- Ensures compliance with all property and Columbus Hospitality Management policies.
- Adheres to all safety rules and regulations.
- Additional duties as assigned by management.
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Physical Requirements The physical requirements necessary for an associate to successfully perform the essential functions of the position are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.
Qualifications, Education, Experience, Skills, And Abilities - Minimum of 5 years of experience as full-service Restaurant Manager.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Basic math and computer skills.
- Working knowledge of Microsoft Office and retail POS system.
- Knowledge of proper service etiquette and standards.
- Ability to work calmly and effectively under pressure.
- Self-motivated, organized, and ability to problem solve.
- Professional appearance.
The World Equestrian Center is managed by
Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE.
All applicants will be required to submit to a background check prior to employment.
Job Tags
Contract work, Local area,