Job Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Job Description

We are currently looking for a Corporate Security Investigator to join our team! In this role, you will be responsible for developing and leading programs and processes related to the identification, assessment and mitigation of threats to Brightspeed sites, property, and employees. You will help ensure cost-effective operations, by identifying and preventing damages to Brightspeed property, including disruptions to its network and operations, and working to recoup reimbursement from third parties, and the physical security of Brightspeed personnel and customers due to workplace violence or third-party threats. In this position, you will be required to have sound, independent judgment calls regarding preservation of physical assets and ensuring employee security, including the design of the threat assessment and investigative processes, management of action plan for responding to and mitigating specific threats conduct of individual investigations, including coordination with internal and external stakeholders and development training.

As a Corporate Security Investigator, your duties and responsibilities will include:

• Investigate workplace violence, off-duty misconduct, and theft, vandalism and property damage incidents
• EnsureThreat Assessment program and processes align with corporate objectives
• Collaborate with Legal, Compliance and Ethics, Human Resource, Real Estate, Physical Security, and other internal business partners to identify and ensure appropriate management plan for responding to incidents
• Direct and manage the program and processes for the intake, triage, and case assignment of workplace safety, security, violence and HR incidents
• Develop processes for coordinating with local, State, and Federal law enforcement agencies in support of investigations and emergent critical events
• Facilitate and develop threat assessment reports to stakeholders and leadership; analyze investigations, metrics and other relevant data to develop recommended mitigation measures
• Develop the framework to report and analyze security threats to Field Operations personnel and implement the appropriate response actions to ensure security of personnel
• Develop of Threat Assessment training
• Supporting the development of Safety, Business Continuity, and Disaster Recovery plans

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Criminal Justice, Intelligence, Security Management, or equivalent experience in a related field
• 5 years of prior law enforcement or investigative experience
• Formal interview and investigative training, or equivalent experience
• Strong verbal and written communication skills with the ability to communicate effectively with all levels of leadership
• Ability to manage multiple priorities in a fast-paced corporate environment
• Knowledge of industry-standard investigative best practices and technology
• Travel as required

BONUS POINTS FOR:

• Familiarity with telecommunications environments and security systems
• Working knowledge of the deployment, use, and management of access control and video surveillance systems
• Certification in threat or risk assessment

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion   are at the center of our grounding belief in Being Real .  

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

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