Job Description

Customer Service/Lounge Staff-Japanese Bilingual (OPT Student Welcome) Job Num: 56099

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Job Description

Title : Customer Service/Lounge Staff

Location: Honolulu, HI

Work Hour: 9:30am to 8:30pm (7 hours/Day: Shift system in Morning & Evening)

Salary : $19-$21(DOE)

OPT Student welcome!

Job Descriptions:
•Greets customers (cardholders) visiting the lounge and provides customer service assistance to cardholders about account inquiries, account information/status changes, product information, etc.
•In charge of operations of the lounge (restocking supplies, preparing beverages, cleaning, etc.).
•Reception and guidance for various rental services (strollers, umbrellas, portable chargers, etc.).
•Handle cardholder's inquiries (lost or stolen cards, immediate reissuance, card usage instructions, international insurance, and others).
•Perform back-office duties related to lounge operations such as inventory control and data entry.
•Preparation before/after lounge operations (cleaning, tidying up, restocking supplies, etc.).

Qualifications:
•Expert-level Japanese skills (Speak/Read/Write)
•Previous experience for Japanese companies preferred but not required
•Previous customer service experience highly preferred (travel industry, concierge, etc.)
•Able to work on weekends and holidays (shift schedule)
•Able to work at both Ala Moana and Waikiki locations.
•Able to work full-time (5days/week)
•A positive mind set and strong passion for success.
•A basic understanding of the company's Philosophy.

To apply, please send a resume to tsakiyama@pasona.com

Job Details

City: Honolulu

State: HI

Job Type: Temporary Job

Pay Rate: 21.00

Languages: English;Japanese

Hours of Operation:

Benefits:

Contact Information

Job Owner: Tomoko Sakiyama

Job Owner Email : tsakiyama@pasona.com Pasona N A, Inc.

Job Tags

Holiday work, Full time, Temporary work, Immediate start, Shift work, Weekend work, Day shift, Afternoon shift,

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