Job Description

Challenge Southern Highlands is seeking a General Manager to steer the organisation into the future.

Challenge Southern Highlands is a registered NDIS provider and has become a leader in excellence within the disability sector. With a commitment to innovation, compassion, and client-centered care, our organisation has rapidly gained recognition for providing high-quality support services to individuals with disabilities. Challenge provides a full range of services including Plan Management, Support Coordination,Supported Independent Living and Specialist Disability Accommodation (SIL & SDA), Employment through an Austrailian Disability Enterprises(ADE), supports in the community and more.

Challenge has demonstrated remarkable growth and impact, thanks to our dedicated team. We’re building a community where every individual is valued and empowered, aiming to redefine disability inclusion and care conversations.

Challenge envisions pioneering excellence in disability support. Join us in reshaping care solutions while fostering a culture of respect and compassion.

About the Role:

Are you a dynamic and visionary leader ready to drive Challenge to new heights? We are seeking a General Manager with a passion for innovation and a track record of success within the NDIS and commercial activities to lead our organisation towards achieving its strategic objectives. As the General Manager, you will have the opportunity to shape the future of Challenge, maintain and enhance its reputation, expand commercial income streams, and foster strong industry partnerships. This is your chance to make a lasting impact in the disability sector and lead a well-established organisation.

Key Responsibilities:

Provide visionary leadership, collaborating with the leadership team to develop and implement organisational strategy.
Transform strategic plans into actionable business strategies with clear Key Performance Indicators (KPIs) for all leaders, driving effective implementation.
Lead the financial management, including budgeting, financial reporting, and ensuring alignment with organisational goals.
Drive business growth by expanding clientele, growing income streams, building partnerships, recruit and lead high performing team members, Cultivate positive public relations and establish trustworthy relationships with external providers.
Develop and empower leaders, refine brand messaging, and optimise operational efficiency.
About You:

Visionary, energetic, and inspiring leader with a proven ability to drive change and innovation.
Resilient and adaptable to evolving challenges.
Passionate about our company’s vision, mission, and values.
Knowledge and qualification:

In-depth knowledge and experience in the NDIS and disability sector.
Tertiary qualifications in business or management.
Proven experience in revenue growth and diversification.
Expertise in monitoring and evaluation.
Senior leadership experience in the NDIS sector.
Minimum three years of experience leading and managing teams.
Proficiency in strategic planning and reporting.
Essential Skills:

Strong organisational leadership and management skills.
Exceptional sales and participant onboarding skills
Expertise in financial management and budgeting.
Exceptional collaborative, relationship-building, and networking skills.
Employer questions
Your application will include the following questions:

How many years of people management experience do you have?

What’s your expected annual base salary?

How much notice are you required to give your current employer?

Which of the following statements best describes your Covid-19 vaccination status?

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