Remote Customer Service Agent Job at Snaphunt, United States

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  • Snaphunt
  • United States

Job Description

The Offer

  • Opportunity within a company with a solid track record of performance
  • Leadership Role
  • Attractive Salary & Benefits

The Job

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

The Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of Phone Etiquette, Quality and Active Listening
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong mentor and coach who can build high performing teams
  • You are a strong team player who can manage multiple stakeholders.
  • Work from home answering the phone
  • Part-time available
  • Great for students or homemakers

The Employer

Our client provides customer-centric high-touch, high-value operational support for fast-moving technology companies.

Job Tags

Part time, Remote job,

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